No, we are exclusively an online store only.

If you want to change your order please email contact@theskorashop.com.au with your order details as soon as possible and we will endeavour to assist, however, our efficient dispatch team may have already sent it out.

We certainly hope so. Currently we offer international shipping to New Zealand, United States, Canada, United Kingdom & Singapore. We aim to incorporate full world wide shipping in the near future.

Well… No. We are exclusively an online business only.

Sozzy. Technically, it should clearly state 'out of stock' on the site and not allow you to purchase the item. Rest assure we will be working hard to have the item back in stock asap.

If you do manage to place an order for an out of stock item, we will offer you the option of waiting until it's back in stock, exchanging for another product or a full refund.

Visa, Mastercard, PayPal, Zip Pay, Afterpay, Latitude Pay, Apple Pay, Google Pay, Shopify Pay & Amex. As we are an online only business, we cannot accept hugs or high fives.

Shipping within Australia via Australia Post is a flat rate of $7.95 for standard shipping, and $11.95 for express shipping.

Shipping to New Zealand costs $12.95 for regular shipping, and $19.95 for express shipping.

Shipping to USA, Canada & UK costs are calculated at checkout based on customer location. All orders over $149 include free shipping!

All orders will be dispatched within 1-2 business days from placement. Within Australia, you should expect to receive your order within 3-5 business days for regular shipping. For express shipping, you should expect your order within 1-2 business days. New Zealand regular shipping you should expect to receive your order within 5-7 business days and express should be received within 3-4 business days. US, Canada and UK orders arrival times vary based on actual location and can be expected from 18-28 days.

Check the returns & refunds policy here.

Of course not! That’s not our style.

Nope. None of that here. Completely cruelty free!

Yuck. No way. No sulphates, parabens, phthalates, petrochemicals, synthetic colours or synthetic fragrances.

Home, here in Australia. All Australian sourced ingredients and Australian made.

We have an 18-month shelf life on most of our products. Our Masks, Toning Mists & the Hyaluronic Collagen Fusion Serum have a 12-month shelf life. Please note, that you should use your product within 6 months of opening as stated on our packaging.

It most certainly is! All Skóra products have been packaged into recyclable bottles, and all packaging including padded mailing bags are also recyclable.

Switching to all-natural products can sometimes result in a temporary detoxification of the skin, (such as small breakouts, or some dryness) because your skin is not used to the purity of our products.

Being our products are all natural with no nasties included, the likelihood of any irritation or reaction is extremely low, however, if you do experience these symptoms, discontinue use immediately.